Collective Change: OpenIDEO London x Service Lab

Service Lab: OpenIDEO London Chapter Takeover Join us virtually on 17 November 2021 for a 90-minute exploration of collective change as OpenIDEO London Chapter hosts a takeover of Service Lab for the evening.

About this event


Service Lab has partnered up with the OpenIDEO London Chapter to explore stories of Collective Change. Inspired by the responses to the

Tickets for the event are £3.50 with all proceeds going to be donated. We will collectively decide the organisations during the event.

Event link: 


  • Charley Pothecary
  • Ottla Arrigoni
  • Katerina Shikhotova
  • Kyle Soo
  • Daniel Tuitt


18.00 - 18.10 - Intro to the Event

18.10-18.15 - Connecting people at the beginning

18.15-19.00 - 3 Talks

19.00 - 19.30 - Interactive activity

Why are we running this session?

Collaboration and storytelling are powerful ways to create change. As researchers, designers and innovators working across different sectors and regions, we want to come together to share and learn from each other. The session will provide an opportunity to:

Hear from Emma Parnell (she/her), Head of Design a Joy, and her story working on the Covid-19 vaccination booking service at NHS Digital and how she ensured that the service was inclusive for people of any sex or gender;

Be inspired by stories from the OpenIDEO London Chapter Community who have tackled challenges around food systems and education through COVID-19;

Learn about the OpenIDEO London Chapter community, how they are supporting opportunities to put human-centred design into practice through global initiatives and how you can take part; and

Connect with each other!

How do OpenIDEO Chapters work?

OpenIDEO is an open innovation platform to help people worldwide break barriers, find support, and iterate on the ideas of many to create real change.

Local Chapters host events to facilitate the development of fresh, scaleable ideas to address issues that matter. Anyone can take part - with or without a predetermined idea. Our London Chapter facilitators will help participants explore and submit proposals to be submitted on the OpenIDEA platform. The most promising will be selected for further development.

Find out more on the OpenIDEO London


A huge thank you to our partner, Service Lab, who has been flying the flag for service design in the city and offer an incredible community of support for the discipline. Find them over at Meetup: Service Lab London (



Chapter Organizers